We are glad to bring our customers great value and service. That’s why we provide free Standard Shipping on all our orders through out the United States!


Shipping rates will apply on international orders. Other Shipping Options beyond Free Standard Shipping are available and can be calculated upon check out in your shopping cart.


Shipping time varies by location. These are our estimates:


*Estimated Shipping Time

United States

2 - 8 days


1 - 2 weeks


1 week

Central & South America

1 - 2 weeks

New Zealand & Australia

2 - 3 weeks


2 - 4 weeks


*This doesn't include our Processing time which is usually 1 - 2 days.

*All shipping times exclude clearance/customs delays


Shipping To Over 200 Countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you..

Lost/Missing Packages

Caring Horse Supplies is not liable if the incorrect address is placed during the checkout process. Please ensure that your billing and shipping addresses are correct before processing your order. If we have made an error, we will fully take responsibility for the original order made for you at no charge.


We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you with customs fees when they arrive in your country.

Tracking Information

You will receive an email with a tracking number once your order is shipped, but sometimes, tracking is not available due to free shipping.

"No Information Available At The Moment"

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If an order was placed more than five business days ago and there is still no information on your tracking number, please get in touch with us.

Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, don't hesitate to get in touch with us, and we will do our best to help you out.